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Avid Knowledge Base |
Pro Tools HD 12 System Requirements
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This article provides detailed info about tested and qualified system configurations with Pro Tools HD 12
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Last Updated : May 22, 2018
Products Affected : Pro Tools HD
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Pro Tools | HD 12 System Requirements
System Requirements and Compatibility with Pro Tools|HDX and Pro Tools|HD Native Family Systems with Pro Tools HD 12 Software
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ALERT: Do not upgrade to macOS High Sierra version 10.13.4 Initial testing of Pro Tools with macOS 10.13.4 has shown serious problems with CPU performance at lower buffer sizes. Avid is working to find a resolution for this problem. It is recommended that users refrain from updating to 10.13.4 until further notice. If you have to use 10.13.4 then make sure to avoid lower buffer sizes (64 samples or lower at 48kHz, 128 samples or lower at 96kHz, 256 samples at 192kHz)
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ALERT: Pro Tools 12.8.3 supported with macOS 10.13.2 (High Sierra) Pro Tools 12.8.3 is fully qualified for use with macOS 10.13.2 (High Sierra). Users who are running macOS 10.13.1 should update to 10.13.2 before installing Pro Tools 12.8.3 due to installer problems.
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ALERT: Windows 7 End of Support Pro Tools 12.8.3 is the last release that will support Windows 7; releases after 12.8.3 will not be tested on Windows 7, and any new bugs that are Windows 7-specific will not be fixed. Please upgrade to Windows 10 before updating to Pro Tools versions past 12.8.3.
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ALERT: Pro Tools DigiLink I/O license required with 12.6 and higher Pro Tools HD 12.6 and higher require a Pro Tools DigiLink I/O license to fully access HDX and HD|Native hardware and interfaces. This license may already be part of your Pro Tools HD license bundle, if you have a "Pro Tools HD Perpetual Bundle (with 10/11/12+I/O)". After September 28th, 2016, the Pro Tools DigiLink I/O license would only be bundled as a separate software activation card with your Avid HD interface purchase (HD I/O, MADI I/O, OMNI I/O, Pro Tools | MTRX), with Pro Tools HD Hardware Upgrade/Exchanges, or with a Pro Tools HD Reinstatement. If you purchased a third-party HD I/O, and you don't have any pre-existing Pro Tools DigiLink I/O licenses, then you would need to also buy the Pro Tools DigiLink I/O license from shop.avid.com.
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ALERT: Windows 10 • Pro Tools 12.5 added support for Windows 10. • Note that there are specific Hardware Buffer limitations for Pro Tools|HDX and HD Native systems on Windows 10:
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Pro Tools|HD Native - Avoid these Hardware Buffer settings 44.1k/48k: 32 samples 88.2k/96k: 64 samples 176.4k/192k: 128 samples
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Pro Tools|HDX - Avoid these Hardware Buffer settings when using the HP Z420 4-Core and 6-Core workstations: 44.1k/48k: 64 samples 88.2k/96k: 128 samples 176.4k/192k: 256 samples
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Minimum System Requirements:
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Mac:
- Intel® Mac with Mac OS X 10.8.5 (only supported below Pro Tools 12.5), 10.9.5 (only supported below Pro Tools 12.8), 10.10.5 (only supported below Pro Tools 12.8.2), 10.11.6, 10.12.6 (only supported with Pro Tools 12.8 and higher) or 10.13.2 (only supported with Pro Tools 12.8.3 and higher)
Please find version specific qualifications in the Mac OS Compatibility Grid below. - Intel® Core i7 processor
- 16GB RAM (32GB or more recommended)
- Internet connection for installation
- 15GB disk space for installation
- USB-port for iLok authorization (iLok 2 or iLok 3 required)
- PCIe slot for HDX or HD Native card (incl. one power connection on motherboard), Thunderbolt-port for supported PCIe-chassis or CoreAudio-supported audio device
- Supports 64-bit AAX plug-ins in Pro Tools
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Windows:
- Intel® PC with Windows 7 (Home Premium, Professional and Ultimate 64-bit Editions), Windows 8/8.1 (Standard and Pro 64-bit Editions), and Windows 10 (Home, Pro, and Enterprise 64-bit Editions)
Please find version specific qualifications in the Windows OS Compatibility Grid below. - Intel® Xeon® processor
- 16GB RAM (32GB or more recommended)
- Internet connection for installation
- 15GB disk space for installation
- USB-port for iLok authorization (iLok 2 or iLok 3 required)
- PCIe slot for HDX or HD Native card (incl. one power connection on motherboard) or ASIO-supported audio device
- Supports 64-bit AAX plug-ins in Pro Tools
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Computer Optimization
Optimizing your system will simplify software installation and maximize the performance of Pro Tools. It is recommended that you follow our Computer Optimizations Guides for Mac and Windows before installing Pro Tools. Â
Note
It is important to note that Avid tests and qualifies specific configurations. While systems that meet the minimum requirements may operate without problems, please understand we can only provide support for qualified systems. Below you will find detailed information about qualified configurations.
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Supported Apple Computers:
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Mac Pro 6,1 |
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Supported Processors: Late 2013 MacPro6,1 12-Core 'Ivy Bridge' 2.7 GHz Late 2013 MacPro6,1 8-Core 'Ivy Bridge' 3.0 GHz Late 2013 MacPro6,1 6-Core 'Ivy Bridge' 3.5 GHz Late 2013 MacPro6,1 4-Core 'Ivy Bridge' 3.7 GHz Supported Software: Pro Tools HD 11.1.2 - Pro Tools HD 12.8.3 Supported System: HDX (up to 3 cards), HD Native PCIe & ThunderBolt Supported Expansion Chassis: Magma EB3T (*) (**), Sonnet III-R (*), Sonnet III-D (*), Sonnet xMac Pro Server (*) Thunderbolt 3 chassis are not supported at this time. Notes: (*) Supported with up to three HDX cards or one HD Native card.Mojo and Nitris DX cards are not supported at this time. You can use the Avid DX Thunderbolt Adapter. (**) The optional "blower" fan included with the EB3T has not been qualified but there are no known issues. |
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Mac Pro 5,1 |
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Supported Processors: Mid 2012 MacPro5,1 12-Core 'Westmere' 2.66 GHz Mid 2012 MacPro5,1 6-Core 'Westmere' 3.33 GHz Supported Software: Pro Tools HD 11.0.1 - Pro Tools HD 12.8.3 Supported System: HDX (up to 3 cards), HD Native PCIe & ThunderBolt Supported Expansion Chassis: Magma EB7 1st Gen (*) Notes: (*) Only the 1st generation EB7 chassis is supported with HDX at this time. Please see this article for information on how to tell the difference between the 1st and 2nd generation of EB7 chassis. |
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iMac Pro 1,1 |
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Supported Processors: Late 2017 Retina 5K 27" iMacPro1,1 8-Core i7 'Kaby Lake' 3.2 GHz Late 2017 Retina 5K 27" iMacPro1,1 10-Core i7 'Kaby Lake' 3.0 GHz Supported Software: Pro Tools HD 12.8.3 - Pro Tools HD 12.8.3 Supported System: HDX (up to 3 cards), HD Native PCIe & ThunderBolt Supported Expansion Chassis: Magma EB3T (*) (**), Sonnet III-R (*), Sonnet III-D (*) Thunderbolt 3 chassis are not supported at this time. Notes: (*) Supported with up to three HDX cards or one HD Native card.Mojo and Nitris DX cards are not supported at this time. You can use the Avid DX Thunderbolt Adapter. (**) The optional "blower" fan included with the EB3T has not been qualified but there are no known issues. |
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iMac 18,x |
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Supported Processors: Mid 2017 Retina 5K 27" iMac18,3 Quad-Core i7 'Kaby Lake' 4.2 GHz (*) Mid 2017 Retina 5K 27" iMac18,3 Quad-Core i5 'Kaby Lake' 3.8 GHz (*) Mid 2017 Retina 4K 21" iMac18,2 Quad-Core i7 'Kaby Lake' 3.6 GHz (*) Mid 2017 (non-Retina) 21" iMac18,1 Dual-Core i5 'Kaby Lake' 2.3GHz (*) Using lowest buffer sizes may cause CPU errors. Supported Software: Pro Tools HD 12.8.3 - Pro Tools HD 12.8.3 Supported System: HDX (up to 3 cards), HD Native PCIe & ThunderBolt Supported Expansion Chassis: Magma EB3T (**) (***), Sonnet III-R (**), Sonnet III-D (**) Thunderbolt 3 chassis are not supported at this time. Notes: (*)Â iMac 18,x machines are not supported at lowest hardware buffer sizes (for example, 64 samples at 48kHz on HDX) due to audio streaming errors (AAE -9171 and others). (**) Supported with up to three HDX cards or one HD Native card.Mojo and Nitris DX cards are not supported at this time. You can use the Avid DX Thunderbolt Adapter. (***) The optional "blower" fan included with the EB3T has not been qualified but there are no known issues. | iMac 17,1 |
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Supported Processors: Late 2015 Retina 5K 27" iMac17,1 Quad-Core i7 'Skylake' 4.0 GHz (*) Using lowest buffer sizes may cause CPU errors. Supported Software: Pro Tools HD 12.8.3 - Pro Tools HD 12.8.3 Not supported with macOS 10.12.6 and lower. Supported System: HDX (up to 3 cards), HD Native PCIe & ThunderBolt Supported Expansion Chassis: Magma EB3T (**) (***), Sonnet III-R (**), Sonnet III-D (**) Thunderbolt 3 chassis are not supported at this time. Notes: (*)Â iMac 17,1 machines are not supported at lowest hardware buffer sizes (for example, 64 samples at 48kHz on HDX) due to audio streaming errors (AAE -9171 and others). (**) Supported with up to three HDX cards or one HD Native card. Mojo and Nitris DX cards are not supported at this time. You can use the Avid DX Thunderbolt Adapter. (***) The optional "blower" fan included with the EB3T has not been qualified but there are no known issues. | iMac 15,1 |
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Supported Processors: Mid 2015 Retina 5K 27" iMac15,1 Quad-Core i5 'Haswell' 3.3 GHz Late 2014 Retina 5K 27" iMac15,1 Quad-Core i7 'Haswell' 4.0 GHz Supported Software: Pro Tools HD 11.3.1 - Pro Tools HD 12.8.3 Supported System: HDX (up to 3 cards), HD Native PCIe & ThunderBolt Supported Expansion Chassis: Magma EB3T (*) (**), Sonnet III-R (*), Sonnet III-D (*) Thunderbolt 3 chassis are not supported at this time. Notes: (*) Supported with up to three HDX cards or one HD Native card. Mojo and Nitris DX cards are not supported at this time. You can use the Avid DX Thunderbolt Adapter. (**) The optional "blower" fan included with the EB3T has not been qualified but there are no known issues. | iMac 14,2 |
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Supported Processors: Late 2013 27"Â iMac14,2 Quad-Core i7 'Haswell' 3.5 GHz Supported Software: Pro Tools HD 11.0.1 - Pro Tools HD 12.8.3 Supported System: HDX (up to 3 cards), HD Native PCIe & ThunderBolt Supported Expansion Chassis: Magma EB3T (*) (**), Sonnet III-R (*), Sonnet III-D (*) Thunderbolt 3 chassis are not supported at this time. Notes: (*) Supported with up to three HDX cards or one HD Native card. Mojo and Nitris DX cards are not supported at this time. You can use the Avid DX Thunderbolt Adapter. (**) The optional "blower" fan included with the EB3T has not been qualified but there are no known issues. |
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Mac Mini 7,1 |
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Supported Processors: Late 2014 MacMini7,1 Dual-Core i7 'Haswell' 3.0 GHz Supported Software: Pro Tools HD 11.3.1 - Pro Tools HD 12.8.3 Supported System: HDX (up to 3 cards), HD Native PCIe & ThunderBolt Supported Expansion Chassis: Magma EB3T (*) (**), Sonnet III-R (*), Sonnet III-D (*) Thunderbolt 3 chassis are not supported at this time. Notes: (*) Supported with up to three HDX cards or one HD Native card. Mojo and Nitris DX cards are not supported at this time. You can use the Avid DX Thunderbolt Adapter. (**) The optional "blower" fan included with the EB3T has not been qualified but there are no known issues. | Mac Mini 6,2 |
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Supported Processors: Late 2012 MacMini6,2 Quad-Core i7 'Ivy Bridge' 2.3 GHz Supported Software: Pro Tools HD 11.0.1 - Pro Tools HD 12.8.3 Supported System: HDX (up to 3 cards), HD Native PCIe & ThunderBolt Supported Expansion Chassis: Magma EB3T (*) (**), Sonnet III-R (*), Sonnet III-D (*) Thunderbolt 3 chassis are not supported at this time. Notes: (*) Supported with up to three HDX cards or one HD Native card. Mojo and Nitris DX cards are not supported at this time. You can use the Avid DX Thunderbolt Adapter. (**) The optional "blower" fan included with the EB3T has not been qualified but there are no known issues. |
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Mac Book Pro 14,x |
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Supported Processors: Mid 2017 Retina 13" MacBookPro14,2 Dual-Core i5 'Kaby Lake' 3.3 GHz Mid 2017 Retina 13" MacBookPro14,2 Dual-Core i7 'Kaby Lake' 3.5 GHz Mid 2017 Retina 15" MacBookPro14,3 Quad-Core i7 'Kaby Lake' 3.1 GHz Supported Software: Pro Tools HD 12.8.3 - Pro Tools HD 12.8.3 Supported System: HDX (up to 3 cards), HD Native PCIe & ThunderBolt Supported Expansion Chassis: Magma EB3T (*) (**), Sonnet III-R (*), Sonnet III-D (*) Thunderbolt 3 chassis are not supported at this time. Configuration Guide: Apple MacBook Pro Configuration Guide Notes: (*) Supported with up to three HDX cards or one HD Native card. Mojo and Nitris DX cards are not supported at this time. You can use the Avid DX Thunderbolt Adapter. (**) The optional "blower" fan included with the EB3T has not been qualified but there are no known issues. | Mac Book Pro 13,x |
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Supported Processors: Late 2016 Retina 13" MacBookPro13,2 Dual-Core i5 'Skylake' 2.9 GHz Late 2016 Retina 13" MacBookPro13,2 Dual-Core i7 'Skylake' 3.3 GHz Late 2016 Retina 15" MacBookPro13,3 Quad-Core i7 'Skylake' 2.9 GHz Supported Software: Pro Tools HD 12.7 - Pro Tools HD 12.8.3 Supported System: HDX (up to 3 cards), HD Native PCIe & ThunderBolt Supported Expansion Chassis: Magma EB3T (*) (**), Sonnet III-R (*), Sonnet III-D (*) Thunderbolt 3 chassis are not supported at this time. Configuration Guide: Apple MacBook Pro Configuration Guide Notes: (*) Supported with up to three HDX cards or one HD Native card. Mojo and Nitris DX cards are not supported at this time. You can use the Avid DX Thunderbolt Adapter. (**) The optional "blower" fan included with the EB3T has not been qualified but there are no known issues. | Mac Book Pro 11,x |
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Supported Processors: Mid 2014 Retina 15" MacBookPro11,2 Quad-Core i7 'Crystalwell' 2.5 & 2.8 GHz Mid 2014 Retina 15" MacBookPro11,3 Quad-Core i7 'Crystalwell' 2.5 & 2.8 GHz Late 2013 Retina 15" MacBookPro11,2 Quad-Core i7 'Crystalwell' 2.3 & 2.6 GHz Late 2013 Retina 15" MacBookPro11,3 Quad-Core i7 'Crystalwell' 2.3 & 2.6 GHz Supported Software: Pro Tools HD 11.3.1 - Pro Tools HD 12.8.3 Supported System: HDX (up to 3 cards), HD Native PCIe & ThunderBolt Supported Expansion Chassis: Magma EB3T (*) (**), Sonnet III-R (*), Sonnet III-D (*) Thunderbolt 3 chassis are not supported at this time. Notes: (*) Supported with up to three HDX cards or one HD Native card. Mojo and Nitris DX cards are not supported at this time. You can use the Avid DX Thunderbolt Adapter. (**) The optional "blower" fan included with the EB3T has not been qualified but there are no known issues. | Mac Book Pro 10,1 |
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Supported Processors: Mid 2012 Retina 15" MacBookPro10,1 Quad-Core i7 'Ivy Bridge' 2.6 GHz Supported Software: Pro Tools HD 11.0.1 - Pro Tools HD 12.8.3 Supported System: HDX (up to 3 cards), HD Native PCIe & ThunderBolt Supported Expansion Chassis: Magma EB3T (*) (**), Sonnet III-R (*), Sonnet III-D (*) Thunderbolt 3 chassis are not supported at this time. Notes: (*) Supported with up to three HDX cards or one HD Native card. Mojo and Nitris DX cards are not supported at this time. You can use the Avid DX Thunderbolt Adapter. (**) The optional "blower" fan included with the EB3T has not been qualified but there are no known issues. | Mac Book Pro 9,1 |
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Supported Processors: Mid 2012 15" MacBookPro9,1 Quad-Core i7 'Ivy Bridge' 2.6 GHz Mid 2012 13" MacBookPro9,1 Dual-Core i7 'Ivy Bridge' 2.9 GHz Supported Software: Pro Tools HD 11.0.1 - Pro Tools HD 12.8.3 Supported System: HDX (up to 3 cards), HD Native PCIe & ThunderBolt Supported Expansion Chassis: Magma EB3T (*) (**), Sonnet III-R (*), Sonnet III-D (*) Thunderbolt 3 chassis are not supported at this time. Notes: (*) Supported with up to three HDX cards or one HD Native card. Mojo and Nitris DX cards are not supported at this time. You can use the Avid DX Thunderbolt Adapter. (**) The optional "blower" fan included with the EB3T has not been qualified but there are no known issues. |
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Mac Book Air 7,2 |
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Supported Processors: Early 2015 11" MacBookAir7,2 Dual-Core i7 'Broadwell' 2.2 GHz Using lowest buffer sizes may cause CPU errors. Supported Software: Pro Tools HD 12.2 - Pro Tools HD 12.8.3 Supported System: HDX (up to 3 cards), HD Native PCIe & ThunderBolt Supported Expansion Chassis: Magma EB3T (*) (**), Sonnet III-R (*), Sonnet III-D (*) Thunderbolt 3 chassis are not supported at this time. Notes: (*) Supported with up to three HDX cards or one HD Native card. Mojo and Nitris DX cards are not supported at this time. You can use the Avid DX Thunderbolt Adapter. (**) The optional "blower" fan included with the EB3T has not been qualified but there are no known issues. | Mac Book Air 6,2 |
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Supported Processors: Mid 2013 11" MacBookAir6,2 Dual-Core i7 'Haswell' 1.7 GHz Supported Software: Pro Tools HD 11.3.1 - Pro Tools HD 12.8.3 Supported System: HDX (up to 3 cards), HD Native PCIe & ThunderBolt Supported Expansion Chassis: Magma EB3T (*) (**), Sonnet III-R (*), Sonnet III-D (*) Thunderbolt 3 chassis are not supported at this time. Notes: (*) Supported with up to three HDX cards or one HD Native card. Mojo and Nitris DX cards are not supported at this time. You can use the Avid DX Thunderbolt Adapter. (**) The optional "blower" fan included with the EB3T has not been qualified but there are no known issues. | Mac Book Air 5,2 |
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Supported Processors: Mid 2012 11" MacBookAir5,2 Dual-Core i7 'Ivy Bridge' 2.0 GHz Supported Software: Pro Tools HD 11.0.1 - Pro Tools HD 12.8.3 Supported System: HDX (up to 3 cards), HD Native PCIe & ThunderBolt Supported Expansion Chassis: Magma EB3T (*) (**), Sonnet III-R (*), Sonnet III-D (*) Thunderbolt 3 chassis are not supported at this time. Notes: (*) Supported with up to three HDX cards or one HD Native card. Mojo and Nitris DX cards are not supported at this time. You can use the Avid DX Thunderbolt Adapter. (**) The optional "blower" fan included with the EB3T has not been qualified but there are no known issues. |
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Supported Operating Systems:
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Supported Hardware:
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Hardware
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Driver / Software
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Notes
| Supported Core Devices |
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HDX PCIe | Please find the latest HD Driver in your Avid Master Account. | • Install HD Driver 12.6.1 (or later), if using a 3rd-party-DAW • Do not install on TDM Accel systems | HD Native PCIe | Please find the latest HD Driver in your Avid Master Account. | • Install HD Driver 12.6.1 (or later), if using a 3rd-party-DAW • Do not install on TDM Accel systems | |
HD Native Thunderbolt | Please find the latest HD Driver in your Avid Master Account. | • Install HD Driver 12.6.1 (or later), if using a 3rd-party-DAW • Do not install on TDM Accel systems | Supported Audio Peripherals & Interfaces |
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Pro Tools | MTRX | Â | Pro Tools MTRX Support | Sync HD | Â | Â | HD I/O (all configurations) | Firmware v5.5 | Â | HD Omni | Firmware v2.1 | Â | HD MADI | Firmware v2.13 | Â | PRE | Â | macOS 10.13.2 (High Sierra) is not supported (PT-236740) | Supported Non-HD Audio Devices |
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MBox 3 | MBox 3 Drivers | • Supports OS X 10.8.5, 10.9.5, 10.10.5, 10.11.6, 10.12.6 & 10.13.2 | MBox Mini 3 | MBox Mini 3 Drivers | • Supports OS X 10.8.5, 10.9.5, 10.10.5, 10.11.6, 10.12.6 & 10.13.2 | MBox Pro 3 | MBox Pro 3 Drivers | • Supports OS X 10.8.5, 10.9.5, 10.10.5, 10.11.6, 10.12.6 & 10.13.2 • Updates Mbox Pro Firmware to v1.0.4 | Eleven Rack | Eleven Rack Drivers | • Supports OS X 10.8.5, 10.9.5, 10.10.5, 10.11.6, 10.12.6 & 10.13.2 | Pro Tools | Quartet | Pro Tools | Quartet Drivers | • Supports OS X 10.8.5, 10.9.5, 10.10.5, 10.11.6, 10.12.6 & 10.13.2 | Pro Tools | Duet | Pro Tools | Duet Drivers | • Supports OS X 10.8.5, 10.9.5, 10.10.5, 10.11.6, 10.12.6 & 10.13.2 | Fast Track C600 | Fast Track C600 Drivers | • Supports OS X 10.8.5, 10.9.5, 10.10.5, 10.11.6 & 10.12.6 10.13.2 is not supported (AAH-298) | Fast Track C400 | Fast Track C400 Drivers | • Supports OS X 10.8.5, 10.9.5, 10.10.5, 10.11.6 & 10.12.6 10.13.2 is not supported (AAH-297) | Fast Track Duo | Fast Track Duo Drivers | • Fast Track Duo is a class-compliant device for Mac OS X and iOS-compliant for iPad, so no drivers are required. • Supports OS X 10.9.5, 10.10.5, 10.11.6, 10.12.6 & 10.13.2 | Fast Track Solo | Fast Track Solo Drivers | • Fast Track Solo is a class-compliant device for Mac OS X and iOS-compliant for iPad, so no drivers are required. • Supports OS X 10.9.5, 10.10.5, 10.11.6, 10.12.6 & 10.13.2 | Built-in audio (Pro Tools Aggregate I/O) | Mac Aggregate Device Info |  | Supported Control Surfaces |
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S6 | S6 Software v3.7 (or higher) Avid Master Account | Qualified configurations below: • S6 Software v3.6.1 is required for Pro Tools HD 12.8 or 12.8.1 • S6 Software v3.5 is required for Pro Tools HD 12.7 • S6 Software v2.2 is required for Pro Tools HD 12.5.2 • S6 Software v2.1 is required for Pro Tools HD 12.3 • S6 Software v2.0 is required for Pro Tools HD 12.1 • S6 Software v1.4.1 is required for Pro Tools HD 12 | System 5 & S5 Fusion | S5 Software v6.1.0 Avid Master Account |  | S3 | EuControl v3.7 (or higher) Avid Master Account | • Note: You must update the firmware after installing EuControl Software 3.2.2 or later • EuControl Compatibility | Pro Tools | Dock | EuControl v3.7 (or higher) Avid Master Account | • Pro Tools | Dock Support | Pro Tools | Control | EuControl v3.7 (or higher) Avid Master Account | • Pro Tools | Control Support | Artist Control | EuControl v3.7 (or higher) Artist Series Portal | • Note: You must update the firmware after installing EuControl Software 3.2.2 or later • EuControl Compatibility | Artist Mix | EuControl v3.7 (or higher) Artist Series Portal | • Note: You must update the firmware after installing EuControl Software 3.2.2 or later • EuControl Compatibility | Artist Transport | EuControl v3.7 (or higher) Artist Series Portal | • Note: You must update the firmware after installing EuControl Software 3.2.2 or later • EuControl Compatibility | Artist Color | EuControl v3.7 (or higher) Artist Series Portal | • Note: You must update the firmware after installing EuControl Software 3.2.2 or later • EuControl Compatibility | D-Control ES | Drivers installed with Pro Tools |  | D-Command ES | Drivers installed with Pro Tools |  | C|24 | Drivers installed with Pro Tools |  | Notes |
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Supported Windows Computers:
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HP Z840 Desktop Workstations |
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Supported Processors: Intel Xeon E5-2660v3 Dual Processor 10-Core 2.6 GHz (Single Processor Not Supported) Intel Xeon E5-2640v3 Dual Processor 8-Core 2.6 GHz (Single Processor Not Supported) Intel Xeon E5-2640v4 Dual Processor 10-Core 2.4 GHz (Single Processor Not Supported) Intel Xeon E5-2667v4 Dual Processor 8-Core 3.2 GHz (Single Processor Not Supported) Supported Software: Pro Tools HD 12.1 - Pro Tools HD 12.8.3 Supported System: HDX (up to 3 cards), HD Native PCIe Configuration Guide: HP Z840 Workstation Slot Order & Configuration Notes: Disable embedded Intel I218-LM NIC to avoid streaming errors (i.e. AAE -9171, -9172). |
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HP Z420 Desktop Workstations |
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Supported Processors: Intel Xeon 8-Core 'Sandy Bridge' & 'Ivy Bridge' Processor (all speeds) Intel Xeon 6-Core 'Sandy Bridge' & 'Ivy Bridge' Processor (all speeds) Supported Software: Pro Tools HD 11.0.2 - Pro Tools HD 12.8.3 Supported System: HDX (up to 2 cards), HD Native PCIe Configuration Guide: PCIe slot 4 & 5 supported for HDX or HD Native cards Notes: On HDX hardware avoid using these HW Buffer settings: 44.1k/48k: 64 samples 88.2k/96k: 128 samples 176.4k/192k: 256 samples |
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Supported Operating Systems:
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Supported Hardware:
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Hardware
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Driver / Software
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Notes
| Supported Core Devices |
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HDX PCIe | Please find the latest HD driver in your Avid Master Account. | • Do not install on TDM Accel systems | HD Native PCIe | Please find the latest HD driver in your Avid Master Account. | • Do not install on TDM Accel systems | HD Native Thunderbolt | Please find the latest HD driver in your Avid Master Account | • Do not install on TDM Accel systems | |
Supported Audio Peripherals & Interfaces |
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Pro Tools | MTRX | Â | Pro Tools MTRX Support | Sync HD | Â | Â | HD I/O (all configurations) | Firmware v5.5 | Â | HD Omni | Firmware v2.1 | Â | HD MADI | Firmware v2.13 | Â | PRE | Â | Â | Supported Non-HD Audio Devices |
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MBox 3 | MBox 3 Drivers | • Supports Windows 7, 8, 8.1, 10 | MBox Mini 3 | MBox Mini 3 Drivers | • Supports Windows 7, 8, 8.1, 10 | MBox Pro 3 | MBox Pro 3 Drivers | • Supports Windows 7, 8, 8.1, 10 • Updates Mbox Pro Firmware to v1.0.4 | Eleven Rack | Eleven Rack Drivers | • Supports Windows 7, 8, 8.1, 10 | Pro Tools | Quartet | Pro Tools | Quartet Drivers | • Supports Windows 7, 8, 8.1, 10 | Pro Tools | Duet | Pro Tools | Duet Drivers | • Supports Windows 7, 8, 8.1, 10 | Fast Track C600 | Fast Track C600 Drivers | • Supports Windows 7, 8, 8.1, 10 | Fast Track C400 | Fast Track C400 Drivers | • Supports Windows 7, 8, 8.1, 10 | Fast Track Duo | Fast Track Duo Drivers | • Supports Windows 7, 8, 8.1, 10 | Fast Track Solo | Fast Track Solo Drivers | • Supports Windows 7, 8, 8.1, 10 | Supported Control Surfaces |
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S6 | S6 Software v3.7 (or higher) Avid Master Account | Qualified configurations below: • S6 Software v3.6.1 is required for Pro Tools HD 12.8 or 12.8.1 • S6 Software v3.5 is required for Pro Tools HD 12.7 • S6 Software v2.2 is required for Pro Tools HD 12.5.2 • S6 Software v2.1 is required for Pro Tools HD 12.3 • S6 Software v2.0 is required for Pro Tools HD 12.1 • S6 Software v1.4.1 is required for Pro Tools HD 12 | System 5 & S5 Fusion | S5 Software v6.1.0 Avid Master Account |  | S3 | EuControl v3.7 (or higher) Avid Master Account | • Note: You must update the firmware after installing EuControl Software 3.2.2 or later • EuControl Compatibility | Pro Tools | Dock | EuControl v3.7 (or higher) Avid Master Account | • Pro Tools | Dock Support | Pro Tools | Control | EuControl v3.7 (or higher) Avid Master Account | • Pro Tools | Control Support | Artist Control | EuControl v3.7 (or higher) Artist Series Portal | • Note: You must update the firmware after installing EuControl Software 3.2.2 or later • EuControl Compatibility | Artist Mix | EuControl v3.7 (or higher) Artist Series Portal | • Note: You must update the firmware after installing EuControl Software 3.2.2 or later • EuControl Compatibility | Artist Transport | EuControl v3.7 (or higher) Artist Series Portal | • Note: You must update the firmware after installing EuControl Software 3.2.2 or later • EuControl Compatibility | Artist Color | EuControl v3.7 (or higher) Artist Series Portal | • Note: You must update the firmware after installing EuControl Software 3.2.2 or later • EuControl Compatibility | D-Control ES | Drivers installed with Pro Tools |  | D-Command ES | Drivers installed with Pro Tools |  | C|24 | Drivers installed with Pro Tools |  | Notes |
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Additional Requirements
- iLok 2 or iLok 3: Original iLok 1 not supported
- Audio Drive Requirements:Â One or more hard disk drives dedicated for audio record and playback.
- Audio drives should be formatted HFS+ Journaled for Mac or NTFS for Windows
- When daisy-chaining a Thunderbolt drive and expansion chassis, the drive should be placed at the end of the chain
- Graphics Card:Â Dedicated graphics card highly recommended.
- Audio File Type & Session Support:
- Supported:Â BWF, AIFF, MXF
- Not Supported: SD2 audio files and Pro Tools 4.x sessions and lower
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Video Requirements
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Satellite Options
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Co-Installation
Pro Tools Co-Installation:
The Windows 7 operating system supports co-installation of both Pro Tools 10.3.10 and Pro Tools 12 software versions (through Pro Tools 12.4). Specific software and OS version compatibility can be found in the OS Compatibility Grid tables above.
Media Composer Co-Installation:
Specific software and OS version compatibility info can be found under tyhe following link:
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Machine Control
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Avid Shared Storage
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Avid Interplay
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Driver Updates
The latest HD drivers can be found in the Pro Tools 12 installer image or downloaded separately from your Avid Master Account. For other Avid audio and video interface drivers, see avid.com/drivers. Â
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Plug-in Compatibility
Pro Tools 12 supports DSP, Native and AudioSuite 64-bit AAX plug-in types only.
Earlier TDM, RTAS and AudioSuite ".dpm" plug-ins are not supported 32-bit AAX plug-ins are not supported
Mac OS X & Windows:Â TDM, RTAS and AudioSuite (.dpm) plug-ins compatible with Pro Tools HD 9 and Pro Tools HD 10 are not compatible with Pro Tools HD 12
Eleven Rack UI not available in Pro Tools 12
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Product Information
For product information on Pro Tools|HDX and Pro Tools|HD Native systems, please see the following product section:
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Pro Tools HD 12 System Requirements PT12 PTHD12
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